This policy covers EngliGo Academy (“EngliGo”, “we”) at engligoacademy.com.
1. What we collect
- Account: name, mobile number and password (stored hashed). With Google sign-in, also your Google account ID and email.
- Learning profile: goal, main speaking challenge, daily target, language and track.
- Practice: transcripts of what you said, feedback reports, IELTS answers and essays, saved words, streaks and scores.
- Plan: your plan, price paid, coupon and dates. If you open checkout before payments launch, the plan you viewed.
- Bug reports: your message, the page and your device type.
- Sign-up: your IP address and browser, recorded when you sign up or request a code.
- Unfinished sign-up: the name and number you entered, so we can help you finish.
Our team may add notes to your account, for example when handling support.
2. Your voice
- The mic works only during speaking practice, and only after you allow it.
- Audio is sent to our speech provider to turn it into text, and for IELTS speaking, to score it.
- We don’t save the audio. We keep the text and your feedback.
3. How we use it
- Run your account and verify your number by SMS.
- Power AI practice partners, scoring and corrections.
- Show your progress and plan access.
- Fix bugs, answer support and stop abuse.
- Contact you about your account or an unfinished sign-up.
5. Cookies and storage
- Cookies: your theme and active track.
- Browser storage: your sign-in, layout settings and in-progress test notes.
- Offline cache: app files, so pages load faster.
6. How long we keep it
- Your account and practice history stay until you delete your account.
- Plan purchase records are kept for our accounts, without your profile.
- Deleted data can stay in backups for a short time.
7. Your choices
- Edit your profile in the app.
- Delete sessions, IELTS attempts and saved words in the app.
- Delete your account by emailing us. This erases your profile, practice, words and progress.
- Ask us to correct your data, or to remove an unfinished sign-up.